Monday, January 28, 2013

EOC week 3 #1 Chritable



Newmans Own is a company that gives all of their profit to numerous different charities.  “In 1982, Newman’s Own started as a tiny boutique operation – parchment labels on elegant wine bottles that Paul Newman filled with his homemade salad dressing and gave to his neighbors as holiday gifts.” http://www.newmansown.com/our-stories/. What has started as a small dressing business has pulled in well over $350 million and donated all too charity. All 100% of Newmans profits have been donated to charities. In 2005 Paul Newman Started his own charity appropriately named Neman’s Own Foundation. “Newman’s Own Foundation is an independent, private foundation formed in 2005 by Paul Newman to sustain the legacy of his philanthropic work  http://newmansownfoundation.org/about-us/. In 2011 Neman’s own foundation donated over 25 million to 750 different organizations.  They have a network of summer camps for children with serious illnesses. Mr. Newman passed away but his business and his charitable donations are still carried on in his honor. Neman’s Own makes a wide range of products besides just salad dressings. Newman’s own daughter started and organic branch of Newman’s Own. Neman’s own products range from Salad Dressing to organic dog food and everything in between. With Paul Neman’s branding ability he created a cash cow that donates all of its profits to charity.

Wednesday, January 16, 2013

Week 1 EOC

My favorite customer experience was at a Texas Rangers baseball game two years ago. I have been a huge fan all my life so maybe I'm partial. I had four avg tickets to a Rangers game and decided I was going to take my mother, grandmother, and a friend. My grandmother was of course an older woman with mobility issues. Now i had previously purchased the tickets and when we get to the game I asked one of the employees for a wheel chair for my grandmother. They brought me a wheel chair and sent a person with it to take us to our new seats. They automatically upgraded our four seats to a lower level seats with handicap access at no further charge. then after the game the person walked us all the way to the car pushing my grandmother in the wheel chair. Now my grandmother wasn't legally handicap but was having trouble walking from the car quite a distance for a 78 yr old woman. I feel that the staff at the ball park went far beyond what i expected from my ticket purchase.